Terms of Service

• You must be 18 or older to create an account.
• Give accurate information. You can hold one account, and it's personal: it can't be shared, sold or transferred.
• Keep your password secret. You're responsible for what happens in your account, so tell us right away if you think someone else has used it.
• We may email you about important account matters, such as security notices.

Your Cash Wallet and Bonus Play Credit are separate balances. Approved wallet deposits and eligible game withdrawals appear in your Cash Wallet.

Bonus Play Credit is promotional credit that is used first when loading a connected game. It cannot be withdrawn, transferred between accounts, or paid out as cash. See How Balances Work for a simple explanation.

You agree not to:

• open or use more than one account, or use someone else's account;
• use bots, scripts or any software that plays for you or gives you an unfair advantage;
• exploit bugs or errors, or team up with other players to cheat;
• harass other players or use Starlume for anything unlawful.

If you do, we may correct affected balances or suspend or close your account.

Starlume is meant to be a fun break. Take regular breaks and keep it light.

If you feel gaming has stopped being fun, talk to someone you trust. In the US, free and confidential help is available 24/7 from the National Problem Gambling Helpline: call or text 1-800-GAMBLER. See also our Responsible Play page.

The Starlume name, logo, the star mascot, site design and software belong to Starlume. You may use them only to play on Starlume.

We work to keep Starlume running smoothly, but the site and games are provided “as is.” We may add, change or remove games and features, and the site may sometimes be down for maintenance. If an error creates an incorrect wallet or bonus entry, we may correct it.

Starlume is free to use. To the extent the law allows, we aren't responsible for indirect losses or for problems caused by events outside our reasonable control. Nothing in these Terms limits any responsibility that can't be limited by law.

You can ask us to close your account at any time. We may suspend or close an account that breaks these Terms. When an account is closed, unused Bonus Play Credit expires because it cannot be withdrawn as cash. Any eligible Cash Wallet payout remains subject to verification and applicable rules.

We may update these Terms. We'll post the new version here with a new date, and tell you on the site about important changes. Continuing to play after a change means you accept it.

Questions about these Terms or your account? Tap “Chat with Lumi” or visit our Contact page.